Your treatment coordinators get one shot at the conversation that decides the case. Bella lets them rehearse it against a patient who pushes back like the real thing — then coaches them on the consults they actually had.
Hi, I’m Bella. Your real-time dental coach.
I help treatment coordinators get better at the conversation that matters most: the one where a parent decides yes or no on their child’s care.
Learn the fundamentals, one step at a time. Practice with an AI parent who pushes back just like the real thing. Ask me anything before you walk into a tough case. And watch your real numbers move as you get sharper.
Practice the conversation before it counts.
Rehearse, present, review, improve. A coordinator lives in one place and every part of it feeds the next.
Not a course your team watches once. A loop they run every week — rehearse, present, review, improve.
Personas across difficulty levels, every specialty, unlimited reps. A live warmth meter shows how the room is actually going — so a coordinator learns to read it, not just recite answers.
With everyone’s consent, Bella listens to a real presentation and tells the coordinator where it turned — quoting their own words back. You can tell someone what went wrong, or let them hear it.
Treatment, insurance, patient portion and monthly options in one view, priced from your own fee schedule. Follow-ups and collections tracked against the case, not a sticky note.
Every presentation ties back to whether the case was accepted and paid, by coordinator and by office. The number you are trying to move, measured where it moves.
Dental treatment coordinators are the biggest lever on production, yet they learn by shadowing, on real families, with the revenue on the line. Bella moves the reps off your patients.
Any tool can hold a training video. These four exist because a real consult went badly and somebody wanted to know why.
A manager marks the moment a consult turned and quotes the objection in the patient’s own words. One press turns it into a rehearsal — the same sentence, from a patient who will not let it go.
Practising against the line that actually stopped you beats practising against a generic one.
The warmth meter moves as the conversation does — up on discovery and validation, down when price lands before value. Coordinators learn to read a patient, not recite answers.
Every presentation ties back to whether the case was accepted and paid, by coordinator and by office. Not self-reported — matched to the estimate the conversation produced.
It is the number a practice is already trying to move. Bella shows whether it moved.
Recording is behind three gates, each asserting a signed agreement rather than a feature toggle. Audio is deleted after 90 days; the transcript and the coaching survive it.
If yours is not here, ask it on the demo — it is fifteen minutes and nobody reads you a deck.
Treatment coordinators, and anyone else who ends up presenting treatment — office managers, associates stepping into case presentation, front desk covering a consult. If someone in your practice sits down and explains a plan and a number, Bella is for them.
No. A course is something a team watches once. Bella is a loop they run every week: rehearse against a patient who pushes back, present the real case, review what actually happened, then carry that into the next rehearsal.
No. Role-play stands entirely on its own — unlimited reps against AI patients, scored, with no patient data involved at all. Recording real consults is a separate capability behind its own gates, and plenty of practices will start without it.
Consent is captured before anything is recorded. Audio is deleted after 90 days; the transcript and the coaching survive it, so the lesson outlives the recording. Recording stays switched off for an account until a BAA is in place — that is a gate in the software, not a policy we ask people to remember.
Personas run across specialties and difficulty levels, and the estimate side prices from your own fee schedule rather than a generic one. The conversation a parent has about ortho is not the conversation an adult has about a crown, and the personas reflect that.
Generic training teaches a script. Bella scores against your own playbook, and then against what the conversation actually produced — whether the case was accepted and paid, by coordinator and by office. It is measured where it matters, not self-reported.
Pricing is per coordinator, across three tiers — Self-Serve, Customization and White-Glove. The full breakdown, including an ROI calculator you can run against your own production, is on the pricing page.
Still deciding? Book a demo and bring the objection your team loses on most.
A fifteen-minute walkthrough — a live treatment-plan conversation, scored against your own playbook. No setup.
Book a demoOne minute on why treatment coordinators need reps before the case conversation, not after.
