https://bellacoach.com/blog Practical writing on case acceptance, treatment presentation, and the treatment coordinator role. en-us Fri, 07 Aug 2026 12:00:00 GMT https://bellacoach.com/blog/parent-needs-to-think-about-it https://bellacoach.com/blog/parent-needs-to-think-about-it Fri, 07 Aug 2026 12:00:00 GMT Objections It is rarely about thinking. Four things that sentence usually means, and how to find out which one you are hearing. https://bellacoach.com/blog/when-to-stop-selling-and-get-the-doctor https://bellacoach.com/blog/when-to-stop-selling-and-get-the-doctor Thu, 06 Aug 2026 12:00:00 GMT The role Some objections are financial. Some are clinical. Continuing to work a clinical objection as a coordinator is the fastest way to lose a family for good. https://bellacoach.com/blog/bonus-structures-that-dont-distort-behavior https://bellacoach.com/blog/bonus-structures-that-dont-distort-behavior Wed, 05 Aug 2026 12:00:00 GMT The role Pay a coordinator on case acceptance and you will get case acceptance — including the cases that should not have been accepted. How to design a bonus that does not backfire. https://bellacoach.com/blog/hiring-a-treatment-coordinator https://bellacoach.com/blog/hiring-a-treatment-coordinator Mon, 03 Aug 2026 12:00:00 GMT The role Most practices hire for dental experience and end up disappointed. The traits that actually predict a good coordinator, and how to test for them in an interview. https://bellacoach.com/blog/when-the-child-isnt-in-pain https://bellacoach.com/blog/when-the-child-isnt-in-pain Wed, 29 Jul 2026 12:00:00 GMT Presentation The hardest case in pediatric dentistry: a parent looking at a happy, comfortable child and being told they need to spend two thousand dollars. https://bellacoach.com/blog/stop-handing-over-the-printout https://bellacoach.com/blog/stop-handing-over-the-printout Fri, 24 Jul 2026 12:00:00 GMT Presentation The treatment plan printout is a summary of a conversation, not a substitute for one. What happens when you lead with paper — and what to do instead. https://bellacoach.com/blog/value-before-price https://bellacoach.com/blog/value-before-price Mon, 20 Jul 2026 12:00:00 GMT Presentation Everyone agrees with this in principle and almost nobody does it in the room. What building value looks like in a real treatment presentation. https://bellacoach.com/blog/the-silence-after-you-say-the-number https://bellacoach.com/blog/the-silence-after-you-say-the-number Tue, 14 Jul 2026 12:00:00 GMT Objections Most coordinators lose the case in the four seconds after they state the price. Why the pause feels unbearable, and what happens when you let it sit. https://bellacoach.com/blog/ppo-hmo-explained-without-jargon https://bellacoach.com/blog/ppo-hmo-explained-without-jargon Sat, 11 Jul 2026 12:00:00 GMT Insurance Parents do not care what their plan is called. They care what it pays. A plain-language way through the insurance conversation that avoids the usual traps. https://bellacoach.com/blog/can-we-just-do-the-one-tooth https://bellacoach.com/blog/can-we-just-do-the-one-tooth Wed, 08 Jul 2026 12:00:00 GMT Objections Phasing treatment is legitimate. Cherry-picking is not. How to tell which one a parent is asking for, and what to say when the answer is no. https://bellacoach.com/blog/let-me-check-with-my-husband https://bellacoach.com/blog/let-me-check-with-my-husband Thu, 02 Jul 2026 12:00:00 GMT Objections Usually true, usually fatal. The case does not die in your office — it dies at a kitchen table you are not sitting at. Here is how to survive that conversation.